Privacy Policy
Personal Information
While using this website, your personal information may be collected by us or provided by you directly. Personal information refers to any data that identifies you as an individual, such as your name, postal and physical address, email address, age, gender, and your IP address or other online identifiers.
Cookies
We may use “cookies” and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device to remember your preferences and improve functionality. You can configure your browser to notify you when cookies are being set or to reject cookies altogether. Please note that disabling cookies may affect your ability to use certain features of our website.
Use of Personal Information
We use your personal information in the ordinary course of our business to provide our services to you, improve our website, and understand user trends. Your information may also be used to communicate with you regarding updates, offers, or customer support. You may unsubscribe or opt out of these communications at any time.
Disclosure of Personal Information
We do not sell your personal data to third parties. However, we may share your data with:
- Service providers or agents to deliver our services (e.g. courier companies).
- Our employees or partners who need access to fulfil their duties.
- Legal authorities, when required to do so under applicable laws.
- Business partners or advertisers in aggregated, non-identifiable formats for analytical purposes.
In all other instances, we will seek your consent before disclosing any personally identifiable information.
Security of Personal Information
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, or loss. This includes secure servers, data backups, and restricted access protocols. While we do our best to safeguard your data, no system can be completely secure, and we cannot guarantee absolute protection.
Email Monitoring
Emails sent to us via the contact addresses on this site may be monitored for security and virus protection purposes. This is to maintain the integrity of our systems and ensure safe communication.
Access to Personal Information
You have the right to access the personal data we hold about you. You may also request correction, deletion, or restriction of your data in accordance with the UK GDPR. If you wish to make such a request, please contact us using the details below. We will respond within the timeframes specified by applicable UK data protection laws.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of these third parties. We recommend reviewing their privacy policies separately.
Changes to This Policy
We reserve the right to update or modify this policy from time to time. Any changes will be published on this page. Continued use of the website after such changes have been posted constitutes acceptance of those changes.
Governing Law
This privacy policy is governed by and interpreted in accordance with the laws of England and Wales, and any disputes arising out of it will be subject to the exclusive jurisdiction of the courts of England and Wales.
Enquiries
If you have any questions or concerns about this privacy policy or how your personal data is handled, please contact us at: customercare@scotch-soda.co.uk

















